Refund policy

I want every customer to have a positive experience. Physical book purchases are generally final for change of mind, personal preference, or deciding that a book is not what you expected.

A refund, replacement, or other resolution may be available when:

• The wrong book was shipped.

• The wrong quantity was shipped.

• A book arrives damaged.

• A book has a significant printing or manufacturing defect.

• There is a clear fulfillment error with the order.

Requests concerning damaged, defective, or incorrect orders should be submitted within 7 days of delivery when reasonably possible. Include the order number, a description of the issue, and photographs when applicable.

Any refund or replacement is subject to review of the circumstances. Nothing in this policy limits rights that cannot lawfully be waived under applicable law.

ORDER CANCELLATION POLICY

If you need to cancel an order, contact the store as soon as possible. Cancellation may be available before an order has been processed or shipped. Once an order has entered processing, been personalized, or shipped, cancellation may no longer be possible.

Preorders may have special cancellation deadlines stated on the applicable product page.

DAMAGED, DEFECTIVE, OR INCORRECT ORDERS

If your order arrives damaged, defective, or incorrect, please contact the store within 7 days of delivery. Provide your order number and clear photos of the product and packaging when relevant.

After reviewing the issue, the store may provide a replacement, refund, store credit, or another reasonable resolution based on the circumstances and availability