Shipping policy

We prepare orders with care and ship physical books and other eligible products to the shipping address provided at checkout.

Processing Time: Orders are generally processed within 2–5 business days unless a product page states a different timeframe. Preorders, signed books, limited editions, and special releases may have different fulfillment dates, which will be communicated on the product page or in the order information.

Transit Time: Carrier transit times are estimates and are not guaranteed unless an expedited or guaranteed service is specifically purchased.

Tracking: When tracking is available, tracking information will be provided after the order ships.

Delays: Carrier delays, severe weather, holidays, transportation disruptions, and other circumstances outside the store's control may affect delivery times.

Incorrect Address: Customers are responsible for entering a complete and accurate shipping address. If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before reshipment.

Lost or Marked-Delivered Packages: If tracking indicates delivery but the package cannot be located, customers should first check the delivery area and contact the carrier. Contact the store if additional assistance is needed. Resolution will depend on the circumstances and available carrier information.